Product Support
Smoken Silent stands behind qualifying defects in materials and workmanship under normal, intended use. Each individual suppressor also includes one complimentary accidental-damage courtesy claim, subject to inspection, approval, and applicable law.
Limited Lifetime Warranty + One Oops Is on Us. Manufacturing defects are covered for life, and your first qualifying accidental-damage incident is on us.
Limited Lifetime Warranty
Manufacturing defects in materials and workmanship under normal, intended use
Qualifying manufacturing defects will be repaired or replaced following inspection and approval
Manufacturing-defect coverage remains in effect regardless of whether the courtesy claim has been used
One Oops Is on Us
Each individual suppressor receives one complimentary accidental-damage repair or replacement
Coverage is per suppressor, not per customer
A customer owning multiple suppressors receives one qualifying courtesy claim for each suppressor
Smoken Silent Suppressors determines whether repair or replacement is appropriate following inspection
After a suppressor's one-time courtesy claim is used, additional accidental damage is not covered under this program
Claims must be evaluated and handled in accordance with applicable laws
Important Exclusions
Intentional damage
Illegal use
Unauthorized modifications
Improper installation or incompatible components
Improper, defective, hand-loaded, or reloaded ammunition
Damage caused by negligence, abuse, or improper handling
Damage to the host firearm or property outside qualifying coverage
Normal cosmetic wear or finish wear that does not affect function
Warranty Process
01
Provide the product model, configuration, contact information, and a clear explanation of the issue.
02
Do not ship a suppressor without receiving the required instructions, documentation, and authorization.
03
The product will be inspected to determine whether the issue qualifies for warranty coverage, whether a courtesy claim applies, and what service is appropriate under applicable laws.
Warranty Questions
Our team will provide the appropriate service instructions and explain any documentation or transfer requirements that apply.
Contact Warranty Support